We provide our customers with

We aim to provide you with the best fishing experience.

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However, due to unforeseen circumstances

It may be necessary to cancel the tour.

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fair to both you and us

The cancellation policy is set out below.

 

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1. How to notify of cancellation

If you wish to cancel, please

By phone or direct message on SNS

Please contact us.

 

2.Cancellation fee

・Cancellation up to 14 days before tour start date:

No cancellation fee

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・Cancellation between 13 and 7 days before the tour start date:

50% of the total reservation amount

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・Cancellation from 6 days before the tour start date to the same day:

100% of the total reservation amount

 

3.Cancellation due to weather etc.

Tour safety is our top priority.

The guide will judge the weather and other conditions by the day before,

If it is determined that safety cannot be ensured,

Tours may be canceled.

In this case, you will receive a full refund.

 

4.Reservation change

If you would like to change your reservation to another date instead of canceling, please

Please contact us at least 7 days before the tour start date.

There is no change fee, but

If there are no vacancies on your desired date

We may not be able to accept changes.

 

5.Refund procedure

Refunds due to cancellation are

After completing the cancellation procedure,

As a general rule within 7 business days

We will do so using the same method you used to pay.

 

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Due to changes in plans etc.

We apologize for any inconvenience this may cause you.

Thank you kindly look forward for your understanding.

 

safe and comfortable for everyone

So that you can enjoy your fishing tour,

All the staff will do their best.